Do not use this website unless you have read these terms, and accept that they will govern your right to use and access our website, links and system functions contained on it. If you choose to use Business Support Hub website by creating a free account, logging on and or subscribing, then Business Support Hub will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and Business Support Hub possessive rights and obligations to each other.
Business Support Hub reserves the right to change these terms and conditions of use at any time and those changes shall take effect in respect of all subsequent uses by you of the website. You should therefore check these terms every time before you use the website and only if you accept these terms should you proceed to access and the website.
Whilst information may have been prepared by experienced persons, this website is not intended to give you legal advice or provide you with any legal services; it is intended to provide you with a useful website platform only.
The law may be different in each state and territory of Australia. Also, the law regularly changes. Whilst Business Support Hub tries to keep up to date with these changes, this is not always practically possible, and updates may not be immediate. Business Support Hub recommends that you consult your legal practitioner where needed and before using any function of the system that may be contained within the Business Support Hub website. The use of the site is at your own risk.
Business Support Hub may provide on its website links to other websites and information about those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or an arrangement between Business Support Hub and the owners of those websites.
Business Support Hub provides all of the Consumer Guarantees contained in the Competition and Consumer Act to the extent to which they apply to this agreement between you and Business Support Hub but not otherwise. Nothing in these standard terms and conditions are intended to exclude any applicable Consumer Guarantees. Where the Consumer Guarantees do apply and there has been a breach of any of those Consumer Guarantees then Business Support Hub will rely on Section 64A of the Competition and Consumer Act.
Subject to the provisions of the Competition and Consumer Act 2010 (Cth) and to the fullest extent permitted by law, Business Support Hub absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Business Support Hub gives no warranty that the system functions, that the information and system platform provided will be free of errors, or that defects will be corrected at a time specified by a subscriber, or even though it is highly unlikely, Business Support Hub website or its servers are free of viruses or any other harmful components. Business Support Hub does not warrant or make any representations regarding the use or the result of the use of any document, link, system function or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not the responsibility of Business Support Hub to bear any costs of servicing, repairs, or corrections of the content within the system but not the system itself. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties and in that event those exclusions do not apply and shall be deemed excised from these standard terms.
Business Support Hub does not sell or deal in personal or customer information and will not pass on your personal information to a third party for their use. Business Support Hub may however use, in a general sense, without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. Business Support Hub may use the information that you provide to improve its website and its services.
Business Support Hub may disclose information where it is required to do so;
(i) by law or by any court;
(ii) to enforce the terms of any of our customer agreements;
(iii) to protect the rights, property or safety of Business Support Hub, its customers or third parties; or
(iv) to banks or financial institutions with the purpose of preventing fraud and as proof of any transaction. If this is the case business Support hub will request permission first.
This agreement and this website are subject to the laws of Australia and any applicable state. You agree to resolve any dispute arising from this agreement by independent mediation in Brisbane, Queensland, Australia. Should such mediation fail, you agree that disputes will be settled in the courts located in Brisbane, Queensland, Australia.
Pay per user per month subscription pricing is shown on the Business Support Hub web site.
You are not permitted to reproduce the system, system information or materials and functions of the Business Support Hub website for the purposes of conducting a business competitive with or similar to the business of Business Support Hub. Business Support Hub expressly reserves all rights in its website and all system functions on its web-based platform excluding the content that persons and or businesses and companies may contribute in developing, uploading and sharing.
You are not permitted to use any trademarks, tradenames, graphics or designs that are on the Business Support Hub website. If you breach Business Support Hub trademarks, then Business Support Hub reserve the right to take legal action against you.
If a principal part of your business is the retail sale, development or use of document templates in electronic form to users in respect to your business, then you are a competitor of Business Support Hub. Business Support Hub expressly excludes and does not permit you to use or access its website to gain knowledge to reproduce, develop, download or share any documents, system functions or information from its website to develop on your own or sell to a third party, or, to pass on to a third party for sale, any developed, downloaded documents, system functions or information from Business Support Hub. If you breach this term, then Business Support Hub will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such un-permitted and improper use.
Business Support Hub reserves the right to exclude and not permit any person, business or company from using its website, function of, or any information contained on it.
These terms and conditions represent the whole agreement between you and Business Support Hub concerning your use and access to the Business Support Hub website and your use and access to the system functions on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed
Excision of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
All prices are shown in Australian dollars ($AUD) and do not include 10% GST. Payments must be received in Australian currency. We reserve the right to amend our prices from time to time. Users outside Australia are not required to pay the 10% GST. The pricing structure can be found on the main Business Support Hub web site. All subscribed paying individual people, business and companies accessing and using the Business Support Hub system platform shall follow that pricing structure and these terms and conditions, unless, it has been agreed to by the Managing Directors of Business Support Hub that charges may be charged differently. If this is the case, the new charges will be by way of written agreement and signed by all parties that have the authority to do so. If any payments to Business Support Hub fail or are not made in time or at all, the access to Business Support Hub may be suspended or cancelled for any individual, business, company or all people attached to that account and that are using the Business Support Hub system platform.
Payment of your Business Support Hub is due monthly. The payment method for your Business Support Hub account is by credit or debit card and payment is not received by Business Support Hub from the card issuer or its agents; you agree to pay all amounts due upon demand by Business Support Hub. Each time you use Business Support Hub or allow or cause Business Support Hub to be used, you agree and reaffirm that Business Support Hub is authorised to charge your designated card. Your card issuer agreement governs your use of your designated card in connection with Business Support Hub, and you must refer to such agreement (not this Agreement) with respect to your rights and liabilities as a cardholder.
You may council the Business Support Hub monthly subscription at any time. You will be billed until the end of the month that you have cancelled it in. You can choose the opt out function within the system to cancel the subscription. All cancellation inquiries shall be requested by contacting and using this email; firstname.lastname@example.org. Business Support Hub may suspend or cancel any free user account or subscription account that are not using the system platform as intended, or within good faith leaving the user, business or company without any recourse action apart from those contained within these terms and conditions. If Business Support Hub suspects that a breach to these terms and conditions has been committed or, If account sharing is suspected (meaning one new user account is made and the details to that account is shared or made aware to more than the one person who made it), or, if the register a new user account is not completed correctly meaning, (a person’s first and last name has not been provided in the specific name area of the registration from), may lead to Business Support Hub to suspect that the business or company may not be intending to use the Business Support Hub system platform in the way it is intended and or in good faith.
If the Business Support Hub system is used in the way it was designed and intended and in good faith as explained within these terms and conditions, it will allow for a useful platform to develop and capture information such as users names when, completing, signing, sharing, reviewing and approving forms and other documents and workflows such as the action register process. Business Support Hub does not charge per device, but instead charges individual named persons called user, manager, administrator and owner. The reason for this is so the user can access the system platform from any device which makes the system platform more convenient and accessible. Due to this way Business Support Hub charges, not using Business Support Hub in the way it was intended or in good faith, or, sharing of accounts is not allowed. Using Business Support Hub in the intended way should also reduce your current paper-based data storage system you are using now. Although Business Support Hub does not have any hard data storage limits, we will notify you if your system approaches the data storage level of 20 GB and will consult with you and provide data usage strategies to keep your data usage down. Users are permitted to build, download and upload 20 GB of data per-registered Company. If the usage is higher, Business Support Hub reserves the right to charge an additional fee of $3.00 AUD per GB over the nominated 20 GB. If Business Support Hub chooses to charge the above stated amount, the request will be made by manual invoice and you agree to pay all amounts as to the additional data used.
The intent of the Free User accounts is so Subscribed persons, businesses and companies can share up to 2 documents at different times for a Free Workforce User to complete as well as sharing other documents to third parties for review and approval. A Free User is defined as, any person that does not have a company email issued to them that is the same as the company email used to register the company on BSH in the first instance. It is expected that if a person has a company email provided to them, that is the same as the registered company email, then that person/s should be a paid user when accessing and using BSH.
Credit Card Details for users are stored on secure servers for the purposes of charging the monthly fee. Upon cessation of your subscription all details will be deleted and no longer stored.